FAQs

We recomend that you pre-book your visit to save you time when you arrive but you are able to pay in on arrival if you would prefer. 

We do not currently offer over the phone booking. If you require assitance to book please email [email protected] and our team will support you. 

Tickets are non refundable and non transferrable. In the event that you’ve made an error in your booking, or if you absolutely can’t make the dates you’ve booked due to unforeseen circumstances please email [email protected] and we will try to rebook your tickets if possible. 

All paying visitors who require special assistance are offered free admission for their carer. This can be booked along with your tickets online. Please bring proof of your carer status to present on arrival.

To help reduce queues and monitor capacity visits need to be pre-booked in a timeslot. Please dont worry if you are running late for your Day Entry timeslot you will still be premitted entry. 

If you are attending an event please check your confirmation or information on late arrival as it is not always possible to allow entry. 

No, you are welcome to stay for as long as you would like until we close on the day of your visit. You can check our opening times here.

Please book your day tickets using the Corporate Ticket Holder option.  If you have a code from your organisation you do not enter this on the website but you do need to bring it with you on the day to validate your booking.  

You must ensure you bring your code with you to be redeemed on the day or you will be charged full price for admission on arrival. 

All vouchers can be used in person only for ticket or membership purchases. Please bring your vouhcers to the ticket desk when you arrive. 

Vouchers can also be used in our shop, cafe and coffee shop. 

If you have a Newton Fligth Academy Gift Voucher click here 

Yes, you can purchase science centre gift vouchers here

Yes, we accept the Glasgow Gift Card in person for purchases at our ticket desk. 

Yes! Science Passports can be purchased here  

Shortly after booking you will receive a confirmation email with your booking reference number on it. You need to bring your booking reference number with you on the day. You will be checked in using this when you arrive. There’s no need to print your email out.

If your email doesn’t arrive within 3 hours of booking, please make sure check your junk mail folder before contacting us at [email protected]

If you think you have entered the wrong email address when booking, please email us.

You can find our privacy policy here.

The answer is, there's lots to do at Glasgow Science Centre for the wee ones!

Here are some suggestions for interactive exhibits across the science centre that are especially suitable for under-7s exploring their curiosity.

We welcome assistance dogs to Glasgow Science Centre.

More information about visitor accessibility.

Currently, we do not provide a discount for blue light cardholders or NHS employees.

Currently, we do not offer a discount to those claiming Universal Credit and are not part of the Universal Credit Days Out scheme. 

Glasgow Science Centre is not part of the Blue Peter Attractions scheme. There is no discount for Blue Peter Bagde holders.

Please ensure you have your booking reference number. You do not need to print your email or show it on your phone as long as you have the reference number but please read all the information on it before you arrive.

If you have a Science Passport, gift voucher or corporate ticket please bring it with you. If you have booked a carer ticket, please bring proof of carer status.

You will get a ticket on the way into the car park, please bring this to the ticket desk with you.

Staff inside will direct you to a spot in the queue to check in.

Our timeslots help us to control the flow of visitors into the Science Centre. Please dont worry if you are running late for your Day Entry timeslot you will still be permitted entry. Equally you will stil be allowed entry if you are early as long as you arrive after we open. 

Follow signs through the covered walkway from Exhibition Train Station to the SEC. Walking south towards the river Clyde, pass by the SEC Armadillo to reach Bells Bridge. Cross the river using Bells Bridge, then turn right, and walk alongside the river past the BBC Scotland building to reach Glasgow Science Centre. (12-15 mins).

Fully accessible toilets and baby changing areas are available within all areas:

• Science Mall - Ground Floor, Floor 2 and Floor 3.
• IMAX - Ground Floor.
• Baby changing facilities are also available in the Children's Reception Area / Cloakroom on the Ground Floor.
• A Changing Places toilet - Ground Floor.
• A Family Room - Ground Floor.

The main access to the Science Mall is via an escalator from the ground to the first floor. There are stairs with handrails between the first, second and third floors. In addition, there are two lifts that operate between all floors of the Science Mall.

In the IMAX, there are stairs with handrails between the foyer and the first floor of the building. In addition, there is a lift. 

Yes, there are lifts available in the Science Mall and in the IMAX.

Please note that our lifts are prioritised for use by people with buggies, prams, or accessibility needs. If it is possible to visit without a buggy, we advise you to do this to reduce the time spent waiting for lifts.

Further information on visitor accessibility.

The main café is open at weekends and on local school holidays and serving meals from 11.30 to 15.00. 

There's a fabulous Coffee Shop to be found on the ground floor in the IMAX Theatre at Glasgow Science Centre selling a selection of hot and cold drinks, cakes and pastries, sandwiches, toasties and treats. It is open from 10.00 to 17.00 on days that the science centre is open.

Yes, however, please note we only have a limited number of picnic spaces inside.

We encourage the use of outside spaces for picnics, and you are welcome to leave for lunch and then return. If you are doing this, please exit via the doors next to the gift shop and re-enter via the doors which you used on arrival. You will be required to present your confirmation number upon re-entry.

Yes. However, only a limited number will be available. We do ask that you try to limit the volume of personal belongings you bring into the building.

Yes, if you are visiting us you can pay for car parking in advance with your tickets. If you are not visiting us but wish to use the car park, pay stations are situated in the car park.

Further information about car parking at Glasgow Science Centre.

Other ways to get to Glasgow Science Centre.

We recomend that you pre-book your visit to save you time when you arrive but you are able to book in on arrival if you would prefer. 

Yes you can renew your Science Passport at our ticket desk. 

If you are unsure if your Science Passport has expired please email [email protected] with your name, postcode and Science Passport Numbers (if you know them) and we will check the details for you.